July
I got a prepaid talk and text 100 for a special project while I'm abroad. Turns out, prepaid does not work while traveling.
I need urgent access to the voicemal and would like to use voice and text under this number.
Is there a way to convert the prepaid account into a whatever account where I can use my existing SIM and existing number? Ideally upgrade through MyTelus?
I'm pretty desparate and willing to pay through the nose. Thank you.
Also, is there a way to express my emotions in the strongest possible terms to Telus/Bell and the clerk who sold me prepaid as an international solution?
July
Hi @monttoro - you can convert your account to a post-paid account. We will send you a message on how to get started.