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Contacting Technical Support/Account and Billing while Traveling Abroad

Just Moved In

Im trying to contact Telus from Australia so that I can cancel my plan/set up a year long pre-paid service so that I can retain my phone number while I am living abroad for the time being. I have tried contacting these departments at their number: 1-416-940-5995 but haven't been able to get through. I have tried 04169405995, 014169405995, and 4169405995. How do I contact Telus from Australia?


Community Power User
Community Power User

Your best option is to reach out to them through their social media presence on either Facebook or X (Twitter). You should also consider their Vacation Hold, if away for 6 months or less.


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