Telus Enhanced Security

[SoManyQuestions]

Good afternoon everyone,

I have been trying to reach out to Telus to try to enhance the security of my account.

However, whenever I reach out to them I am given automated menus that all lead to speaking to a robot, and then eventually requesting a callback.

I prefer to initiate a call.

[SoManyQuestions]

Is there any way to contact Telus Support directly?

Is anybody here able to help me enhance my security?

Thanks

[TELUS_Support · Accepted solution]

Hi @SoManyQuestions - you can always click on our profile and there will be a "send a message button".

Can you be more specific about your security that you want to enhance?

[SoManyQuestions]

Any kind of protection to make sim swapping difficult.