Wednesday
Suddenly today wifi calling stopped working. I've done all the typical troubleshooting options.
is there an outage occurring? When can I expect it to be back up? telus service is almost non-existent where i live, so i rely on the wifi calling capability.
Wednesday
Mine isn't working either right now / October 9th 2024 around 3h55 AM
Wednesday
Mine isn’t working in Ontario either. Seems to be maybe an outage?
Wednesday
Hi @mattf1 we did not have a Wifi Calling outage recently. Is the issue resolved?
Wednesday
Hey there,
Mine got back on by itself at 6h17AM Eastern today. Restarting the phone, router, turning wifi calling ON/OFF didn't work.
Wednesday
Can you send us a private message? We don't have any indications of an outage but we can investigate the issue
Wednesday
Just did! Thank you, that's actually pretty good customer service.
It actually came back at 6h11 AM Eastern Time based on the SMS code that came it at that time (we have no tower here, so it only works with Wi-Fi calling, so the time is accurately)
Wednesday
I think you did though, or some sort of provisioning glitch happened, because it appeared to impact at least a few other people.
it is working now, hopefully stays up.
7 hours ago
I am down again, but not it cannot even be activated again. It tells me that if it's the first time setting it up, that I need to be in a cell area, with wifi.
5 hours ago
5 hours ago
Have you attempted to call tech support yet about this?
4 hours ago
4 hours ago
Ok, let me reply to your private message.