Order new device without new plan
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07-30-2022 02:59 PM
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07-30-2022 03:23 PM
Unless you purchase the device outright, you’ll have to get a new plan.
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07-30-2022 03:37 PM
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07-30-2022 06:42 PM - edited 07-30-2022 06:48 PM
A upgraded phone is subsidized. You will enter into a new contract and a new plan. Your old plan ceases to exist.
If you want to keep your old plan. You must purchase the phone at full retail price.
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yesterday
And yet there is no option on the app to purchase the phone at full price! I'm on AA family plan and it won't let me upgrade my teens phone without going OFF the family plan and getting him a full cost plan for his line. I got the phone because Telus promised me id have no issues ever upgrading his phone and won't have to update the -family- plan that allowed me to add his line at $45/month

