tv apps stalling

[Gina1962]

I'm new to Telus and am extremely unhappy with constant interruptions while watching TV. I have called Telus tech support multiple times, spend literally hours on hold, and am still having issues. I live in White Rock BC...anyone else having similar issues?

[FuzzyLogic]

Can you elaborate on what you mean by constant interruptions? 

[Heretic]

Are you on fiber or 5G?

This is what happens to me a lot, is that what you mean by interruptions:

https://www.youtube.com/watch?v=_2A0u4kbgwY

[DL12]

I was having similar issues - TV screen would freeze in the middle of a show and would have to unplug the box to reset. Nothing for a couple of weeks now. I'm in Calgary.

[Heretic]

Update on my issue - turns out it is more of an issue with my Samsung TV and 5G!  I picked up a Roku Express 4K - and streaming on it is just fine.  In case anyone is interested, I have a 65" 2019 Q60R 4K Smart QLED TV.  I tried wifi and direct connect with a lan cable.