I'm new to Telus and am extremely unhappy with constant interruptions while watching TV. I have called Telus tech support multiple times, spend literally hours on hold, and am still having issues. I live in White Rock BC...anyone else having similar issues?
This happens several times during a show, sometimes it recovers, other times I have to reboot the modem. Update: On a hunch, I picked up a Roku - the issue has gone away! So it's more of an issue with my Samsung TV. #waitingforfiber
I was having similar issues - TV screen would freeze in the middle of a show and would have to unplug the box to reset. Nothing for a couple of weeks now. I'm in Calgary.
Update on my issue - turns out it is more of an issue with my Samsung TV and 5G! I picked up a Roku Express 4K - and streaming on it is just fine. In case anyone is interested, I have a 65" 2019 Q60R 4K Smart QLED TV. I tried wifi and direct connect with a lan cable.
