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ZTE mf279t Wrong location


I've had issues in the past with my smarthub thinking im in a different region randomly, but now it seems to be stuck 400 kms away and has increased my latency drastically. Is there a way to force a location refresh, or something like that?

I've tried powering on and off, which normally works. Also tried pulling the battery while powered off overnight, tried powering back on without sim card, then powering down, reinserting sim card, leaving off for 5 minutes then powering on, all with no change. Game servers all say the same location as shows. 

Any help would be greatly appreciated.


Community Manager
Community Manager

It seems you've already performed all the first level troubleshooting. Give our team a call at 1-866-558-2273 and they can investigate from their end!