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Usage alert

Lisamae1
Just Moved In

How do I reset my usage alert?

3 REPLIES 3

NFtoBC
Community Power User
Community Power User

Your monthly internet data usage alert? It is automatically reset each month.

 

NFtoBC
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I have received an email that I have used 100% of my monthly internal data but the app and website shows I have used 28%. This is the first month I have used this much but I plan to continue to use at least half each month. 

FuzzyLogic
Community Power User
Community Power User

I experienced this when I changed internet plans. Somewhere in the Telus system it still thought I had the old limit. I had to talk to Telus to get this sorted out.