07-03-2023 04:10 AM
07-03-2023 01:07 PM
Sounds like you may be having a DNS issue with Telus’ routing. You could try a different DNS by changing it in your router’s settings.
07-03-2023 02:53 PM
07-03-2023 01:25 PM
Do you receive any error messages that might shine some light on this?
07-03-2023 02:52 PM
07-04-2023 11:45 AM
Are you able to access your router through a wired connection when the problem occurs?
07-04-2023 11:48 AM
07-04-2023 01:22 PM
Honestly, I would call technical support and work with them on going through it. You're going to be going back and forth here for a while but they can diagnose your modem from afar and send a tech if needed. I've never encountered the issue you're describing and I've had Telus internet for years.