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Splitting my Wi-Fi signal to dual band

I have a Telus Wi-Fi hub modem and I need to have the signal split into separate 2.4 and 5.0 bands. I have devices that only work in 2.4 so they keep dropping the connection as the signal coming into them moves to 5.0. How do I do that? Thanks

Community Power User
Community Power User

To do this you will need to disable SmartSteering. I can't find an article to do this but this should get you to the right place:


Enable Smart Wi-Fi on Advanced Wi-Fi modem | TELUS Support


You will disable SmartSteering and then assign a different SSID for the 2.4 and 5.0 bands. Then get your device to connect to the appropriate SSID. 

Thanks I will give it a try

Unfortunately that does not give me the opportunity to get to smart screening, I have their new hub style modem. No way to enable or disable in admin. Thanks anyway

Community Power User
Community Power User

Correct, the new hub does not allow smart steering to be turned off. Might the addition of an Access Point better address the issue of 2.4 G connections?


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