Password no longer accepted..can't change..

[bcbud3]

In the last month, my password has been reset (not by me) at least 4 times.  I call in and reset it every time.  I am unable to log into telus webmail and my thunderbird as well.  I tried the mytelus password reset route and it still does not allow me to make a new password. .  Today, I have already wasted over 2 hours waiting for someone to fix this.  Why is this happening? 

[jackrabbit000]

Sounds like someone has hacked your account or thinks your account is theirs and is resetting the password.  I had this happen when I was with Shaw, someone kept giving out my email address as theirs and I kept getting emails to some guy in Calgary.  Phoned him about it and he just ignored me.  Finally quit when I started cancelling all of his reservations that he made for vacation and business.  Didn't reset my account password though.

[bcbud3]

Nothing suspicious has shown up in my email and telus said there was no suspicious activity on their end..