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Is there a 3rd party service provider that can do in-home fibre internet installations?

Just Moved In

I am moving into a new condo that only offers fibre internet. The previous tenants had used fibre, I think with another provider, and Telus can't setup the fibre internet without coming into the unit with a specialized tool to modify the cables. Due to Covid-19, Telus isn't able to enter the condo and provide the service.

My wife and I are both working from home, without internet, and are going to be completely screwed. Does anyone know a 3rd party we could pay to do the in-home service for fibre internet?


Community Power User
Community Power User

If you can learn the previous ISP, you could contact them. There aren’t many offering fibre connections.


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Is your new condo currently empty? If nobody is currently living there then TELUS might send someone there to do the install.