Internet slow in the last couple of weeks

[4jerzy]

I am on 1 Gb internet and recently my download speed (LAN) is consistently below 200 Mb/s My upload speed, however, is above 800 Mb/s.

I also noticed a considerable slowdown of streaming on my TV.

Any ideas?

[Nighthawk]

If you're still seeing 200mbps down on your computer, there should be no issues with streaming on TVs since even a 4K stream uses only a fraction of that bandwidth.

• When doing the speedtest, is your PC connected to ethernet or on wifi?
• Which router are you using?
• How/where are you testing the upload and download speeds? Not all speed test sites will offer gigabit speeds to test with.
• For the TV, is that using the Optik TV box, a third party Android box, a Roku or is the streaming an app on the TV itself?
• Is the TV connected to ethernet or wifi?
• On the TV are you trying to watch 1080p or 4K streams? Which app(s)?

[4jerzy]

Support reset my modem to factory settings and that seems to have resolved the issue. I now have the download speed on ethernet over 900 Mbps and Wifi at 175 close to my TV (used to be 15Mbps).