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Internet Usage Notification

lifiqusi
Neighbour

I'm trying to figure out why I'm getting a notification telling me that I've used approximately 95% of my internet usage.

95% would be if I reached 972 GB and I am NOWHERE near reaching 972 GB. So my question is why I am I receiving this false notification?

1 ACCEPTED SOLUTION

FuzzyLogic
Community Power User
Community Power User

I had to contact Telus to get this sorted out. I changed my plan but somewhere in the Telus system it still had my old limit. 


Just a long time customer hoping to help.

View solution in original post

2 REPLIES 2

NFtoBC
Community Power User
Community Power User

A number of people have reported seeing this error in the past few weeks. No need to worry about it.

 

NFtoBC
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FuzzyLogic
Community Power User
Community Power User

I had to contact Telus to get this sorted out. I changed my plan but somewhere in the Telus system it still had my old limit. 


Just a long time customer hoping to help.