04-20-2020 01:47 PM
I suspect this is related to email issues Telus had in August but that's speculation on my part. I was trying to modify my Junk mail settings for Webmail and can't seem to find the settings to change it. In the process I discovered this:
Webmail to Gmail migration: What you need to know Starting March 2020, we will begin migrating all TELUS Webmail accounts to Gmail, the Google email platform
If this was publicized I seem to have missed it. More information here:
https://www.telus.com/en/bc/support/article/telus-email-transition-general-information
Here's hoping this transition goes smoothly. I'm curious what the privacy implications are as that's why I've stayed away from Gmail.
10-15-2020 10:07 AM
@amam Like every one else. They will let you know when. I had a lot of trouble in the migration. If you have a lot of emails you need to use save them somewhere. Some people have lost all contacts and also the emails. It took 6 hours on the phone to change 3 devices of mine. I lost my emails but contacts came through ' I printed some important emails and also my contacts There seems to be a lot of trouble with outlook express. Ploecat
10-15-2020 10:56 AM
10-15-2020 11:02 AM
10-15-2020 01:24 PM
If these emails are showing up in your personal sent mail folder, then your computer or phone must have a virus. More likely the PC. Perhaps do a virus scan.
If you are receiving spam emails to your inbox you should drag them to the Spam folder. At least in theory, Google will add them to their spam filter list.
10-15-2020 02:02 PM
10-15-2020 03:10 PM
Every email provider has tools to deal with spam and malspam. How they work and are implemented will vary. This is most certainly the reason you are seeing the change in behavior.
IMO Telus was overly aggressive in blocking messages. I never receive NDR (non-delivery report) messages using Telus email. I have yet to be migrated but I'm hoping that Gmail will not block these as it's good to know if a message didn't get delivered.
10-15-2020 03:50 PM
10-16-2020 01:26 PM
The messages were showing up Google webmail interface in Sent folder so wasn't the PC or phone both are setup as POP.
Anyways I reset my password to a very complicated one nothing was sent this morning.
Now I have another issue was still using smtp.telus.net to send out mail but started getting 550 rejected messages this morning so changed over smtp.gmail.com and now any messages sent via Phone or PC show back up in my Inbox tried tweaking Gmail settings as per below but no luck so far.