06-01-2021 02:56 PM
I am gonna move to the new home and have some questions about the telus internet.
↑↑↑↑↑ My new home is using this ONT
↑↑↑↑↑ My current home is using NOKIA ONT & T3200m Modem
1,Which model is the new one?
2,Why does the Alcatel ONT used at the new home need a battery replacement (because already BEEP BEEP BEEP to indicate the need for battery replacement), while the NOKIA one doesn't need a battery anymore?
3,Does the new home still need to use the T3200 MODEM, the black one?
Solved! Go to Solution.
06-01-2021 04:07 PM
The Nokia is newer, but the ONT is considered part of the house, and is supposed to stay.
Older installations included the battery if phone services are on fibre. Recent installations only include the battery backup if the customer does not have a cellular plan.
Yes, you can take the T3200M with you to your new house.
06-01-2021 04:07 PM
The Nokia is newer, but the ONT is considered part of the house, and is supposed to stay.
Older installations included the battery if phone services are on fibre. Recent installations only include the battery backup if the customer does not have a cellular plan.
Yes, you can take the T3200M with you to your new house.
06-01-2021 05:39 PM
06-01-2021 06:40 PM
@TommyL Your copper tel wires in house are hooked to he ont via pots 1 or 2........... 3200 via cate cable........... you have tel but not when power is off. That what the battery backup is for and it will go dead if you use the phone to much. If the power is out your phone will work but not your internet because your 3200 has no power.
07-15-2021 06:30 PM
07-16-2021 11:51 AM - edited 07-16-2021 11:52 AM
@LisaO You could purchase a backup UPS to power the T3200
07-16-2021 11:58 AM
@WestCoasterBC @LisaO Power is out The ups would also have to supply power to the ont ----- Am i correct ??? Ups would have to be large to last a reasonable length of time.
07-16-2021 12:25 PM