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How to return mounted equipment

Penguinita
Neighbour

I'm moving out so I canceled internet and they asked me to return my router.

 

My problem is that the router is mounted with screws in the closet box and impossible for me to unscrew. 

 

How do I unscrew the router mount so I can return the equipment? 

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1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

Hey @Penguinita - you have a different setup with your Fibre going directly to your modem. Please send us a private message so we can look at options but please do not remove anything from that panel


Need to private message us but don't know how? Check out this step-by-step guide.