06-30-2020 04:30 PM
Solved! Go to Solution.
06-30-2020 04:51 PM - edited 06-30-2020 04:52 PM
Hi @JujhaarSekhon ,
You are correct! TELUS technicians can now enter your house after an onsite safety assessment.
Here is what the page states today 06/30/2020
Information subject to change based on the unpredictable nature of COVID. Its recommended to view the source instead. Source: Telus.com/COVID (for the latest updates)
As social distancing guidelines begin to ease, we will continue to offer innovative install and support options.
Self install
Products are shipped to your door with self install instructions.
Virtual install
A technician will deliver sanitized devices to your doorstep, then guide you through the installation steps over a video call.
Professional install
After an onsite safety assessment, technicians may enter your home to complete the necessary work.
TELUS Employee & Neighbourhood Volunteer :black_small_square: Found this post helpful? Let others know by clicking [❤️ Like] or [Accepted Solution].
06-30-2020 04:51 PM - edited 06-30-2020 04:52 PM
Hi @JujhaarSekhon ,
You are correct! TELUS technicians can now enter your house after an onsite safety assessment.
Here is what the page states today 06/30/2020
Information subject to change based on the unpredictable nature of COVID. Its recommended to view the source instead. Source: Telus.com/COVID (for the latest updates)
As social distancing guidelines begin to ease, we will continue to offer innovative install and support options.
Self install
Products are shipped to your door with self install instructions.
Virtual install
A technician will deliver sanitized devices to your doorstep, then guide you through the installation steps over a video call.
Professional install
After an onsite safety assessment, technicians may enter your home to complete the necessary work.
TELUS Employee & Neighbourhood Volunteer :black_small_square: Found this post helpful? Let others know by clicking [❤️ Like] or [Accepted Solution].
06-30-2020 10:50 PM
Thanks for the updated information.