Hello, my cousin just moved houses and brought his UniFi UDM and 2x APs with him. New house (Ontario) has Telus pure fiber and gave him a NH20 and a trashcan looking router/AP. We got into the nh20 and bridged the 10g port but plugging that port into the UDM gives no internet?
What are we doing wrong? Worked at his old house using Roger’s cable modem, what’s different about the Telus? He doesn’t have any TV, just 1.5g/1.5g internet. I’m going back to his house tomorrow again to troubleshoot and was hoping to have this fixed…. I read on here that we need factory reset the NH20 first then bridge? Could that be it?
Thanks in advance for any help!
