Alarm.com is compatible with many many z wave devices but Telus blocks their use. In my case I installed a go controller z wave garage door controller. It shows up fine on the 2gig alarm panel as being installed but I have no access to it on alarm.com because telus doesn't allow it. Allow us to use devices we install that aren't marketed and sold by you.
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There are many many features that Telus hasn't enabled that seem like no brainers. Many other alarm.com companies allow them. Most notably on the automation page There is no reason not to allow us to have more control over our own security system.
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I love the call control feature and it is one of the reasons I love being with Telus Mobility. I sometimes need to deactivate the feature because I am expecting a call but don't know the number they will call me from (like a doctor or signing up for a service when an automated call back is generated). It would be a great feature if we could temporarily disable call control for a specific amount of time (eg. Disable for next 24 hrs). After which, the feature is automatically turned back on. Even better is we could specify a time/date range (eg. Disable from DD/MM/YYYY hh:mm to DD/MM/YYYY hh:mm Hopefully you can take this suggestion to your development team for consideration for a future refresh.
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THRE SHOULD BE A BUTON TO UNSUBSCRIBE FROM OUTAGE UPDATE. OR UPDATE ABOUT THE OUTAGE SHOULD ONLY B SENT ONCE THEN THE 2N UPDATE SHOULD BE ABOUT ITS ALRADY BEEN FIX.
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It’s been said a few times. I had my one remote for the pvr for awhile. I got a new box 2020, new remote. Now when it’s fumbled or slides off the couch, buttons are pressed. That was super annoying, I don’t know why it’s more sensitive. But the new tech last week, programmed the remote to the tv (now it handles volume) but I can’t change the source. I do this several times daily, I still need the tv remote. I can’t even find it in menu, it flat out doesn’t exist! It can go right above the On Demand button!
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Status:
Duplicate
Submitted on
06-20-2022
11:00 PM
Submitted by
Erinferguson78
on
06-20-2022
11:00 PM
Hi. We just flipped over to TELUS Security and had I have known that this feature was not available we would’ve stayed with Vivint. There should be some sort of way to auto alarm and deactivate on a schedule. For instance on our old system we had the alarm going on at 11 PM every night and then off at 6:30 AM. No one wants to remember to put the alarm on in our busy lives. I’m surprised that this feature is not available on the system it’s kind of a given that it needs to be. I see someone else posted about it so I’m not the only one who thinks it needs to be done. Thanks.
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Context: We have a mobility account with 60+ active lines for our employees and data cards. Currently the only way to view user usage is to enter a phone number and view usage for that line, one at a time. When trying to identify a user or group of users that are using high amounts of data in "real-time" during the billing period (meaning, not for a past month once this information is consolidated on the statement), this method is not at all practical. In My TELUS, it would be extremely helpful to have an overview screen for data usage that shows all lines and their current data usage so far in the billing period. There seems to currently be a limit of 50 users on an account before it switches to the view method noted above (one line at a time, manually entering each phone number). For larger businesses, My TELUS in its current form is severely lacking compared to other providers' business account reporting tools. Additional "real-time" reporting tools and easier ways to get to a specific line (list of active line numbers, or even an auto-suggest dropdown when entering a number in the search box) would be a step in the right direction.
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I look at the stock markets every day. Would love to be able to see Fox Business News. Fox business news is approved by the CRTC. Most Canadians invest in both Canada and the USA so it would improve our investment knowledge if we were to have this channel. I'm sure the channel would prove very popular if introduced. Rogers cable has the channel at $4.99 a month.
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It would be wonderful for TELUS to implement DNSSEC on their domain, it will add another layer of security for their internet subscribers.
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