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wysiwyg
Just Moved In

I love the call control feature and it is one of the reasons I love being with Telus Mobility. I sometimes need to deactivate the feature because I am expecting a call but don't know the number they will call me from (like a doctor or signing up for a service when an automated call back is generated). 

It would be a great feature if we could temporarily disable call control for a specific amount of time (eg. Disable for next 24 hrs). After which, the feature is automatically turned back on. Even better is we could specify a time/date range (eg. Disable from DD/MM/YYYY hh:mm to DD/MM/YYYY hh:mm

 

Hopefully you can take this suggestion to your development team for consideration for a future refresh.

3 Comments
Amyj
Community Manager
Community Manager

Hi @wysiwyg 

 

Thank you for sharing this great idea. We will look into this with our product team and let you know if this is feasible.

NoSmoke
Neighbour

I just enabled Call Control and your post points out a problem with auto call backs giving a code number that has top be entered as ID verification for certain web services (such as Revenue Canada).  Haven't had the occasion to try it yet but wondering how that situation would be handled, other than turning Call Control off/on via the MyTelus web site?

roptop
Just Moved In

Call control can be temporarily deactivated on your mobile device. Just dial *99  (that's star 99) and the voice prompt will lead you through the menu to turn off, turn back on, etc. The only other way I know of, is to turn it on and off in the Call Control section of your Telus online account.