Fibre Optik Failure??

[badkaren]

It's been two days and tech support can't do anything. Apparently it won't be fixed for at least a week. The only tech in the area is on vacation and in the meantime, we can't take credit cards or debit cards during a pandemic. Ummm ... WHAT the heck is going on?!?

[NFtoBC]

Have you asked about a cellular connected POS unit, so you can continue transactions in the interim?

[badkaren]

Thanks! Haven't looked into that but will investigate for future. Looks like some tweeting got action and we have a real life technician on site now so hopefully we'll be back up today

[WestCoasterBC]

At the shop we have a backup square reader that we can use for any extended issue if the internet goes down.

[badkaren]

Don't you have to be set up already with Square? Or are you saying that you set up with them for just such an emergency?