09-17-2013 07:15 PM
I have a BlackBerry Q10 that I use to call a BlackBerry Bold 9900, and whenever I call the number of the Bold 9900, I get the message "At the customer's request, your call cannot be returned". I don't even get voicemail when I call this number. We've done battery pulls on both devices, and confirmed that a number block wasn't set up on the Bold 9900. Is there a number block on the phone number of the Bold 9900? How do I remove it, so I can call this number from my Q10?
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09-18-2013 09:05 AM
Hi,
Here is what I found on the Blackberry website. I would suggest to start with these steps and see if they help.
http://docs.blackberry.com/en/smartphone_users/deliverables/32608/Block_calls_61_1597016_11.jsp
09-18-2013 09:05 AM
Hi,
Here is what I found on the Blackberry website. I would suggest to start with these steps and see if they help.
http://docs.blackberry.com/en/smartphone_users/deliverables/32608/Block_calls_61_1597016_11.jsp