Forum Discussion
farhan23
4 months agoNeighbour
Without notice increased my bill to $160 post 2 year contract
Hey everyone, As the tittle suggest, after 2 years of always paying on time etc etc, no notice, no nothing direct $160 bill. I am so disappointed in this company. I am filling a CCTS complain...
Rocky3
4 months agoGuardian
Have you read your contract two years ago or recently?
For 2 years you were getting discounts which expired.
No discounts you get to pay the full bill.
farhan23
4 months agoNeighbour
I understand that however, to send your customer a reminder before their price goes up 70% is the only reasonable thing to do. I am supposed to pay $160 just because I didn't make a phone call to renew? which they actually want you to do anyway? It's a practise designed to pressure you to sign another contract.