Forum Discussion

farhan23's avatar
farhan23
Neighbour
4 months ago

Without notice increased my bill to $160 post 2 year contract

Hey everyone, 

As the tittle suggest, after 2 years of always paying on time etc etc, no notice, no nothing direct $160 bill. I am so disappointed in this company. 

I am filling a CCTS complain today. Wanted to know how many others have had to deal with such a situation. 

3 Replies

  • Renew if that is your plan and maybe they will make the increase go away.

  • Have you read your contract two years ago or recently?

    For 2 years you were getting discounts which expired.

    No discounts you get to pay the full bill.

    • farhan23's avatar
      farhan23
      Neighbour

      I understand that however, to send your customer a reminder before their price goes up 70% is the only reasonable thing to do. I am supposed to pay $160 just because I didn't make a phone call to renew? which they actually want you to do anyway? It's a practise designed to pressure you to sign another contract.