Forum Discussion
borm
2 months agoOrganizer
Unable to see WiFi Boost 6 in Telus Connect app
I tried reinstalling the app, rebooting both the modem & router, and connecting the two directly two each other, but no luck. I contacted Telus support and spoke with a CSR, but never heard back. An...
owhanzo
19 days agoFriendly Neighbour
I am also having the exact issue where the wifi 6 lite booster doesn't show in the Telus Connect app. I also tried to use the IP address and password but it kept saying the password is not correct. I am hoping to set up the booster as bridge mode but unsuccessful...
borm
19 days agoOrganizer
You may have to double-check the IP you're attempting to log into. Try using the Modem admin pw instead of the Router admin pw.
As for the app issue, try following the instructions step by step on this Megathread. If that doesn't work, you'll probably have to DM Telus for further assistance/troubleshooting.
- owhanzo19 days agoFriendly Neighbour
Thank you! Yeah as soon as I typed my post I realized there's another set of password for the NAH system and I can login and see the "bridge" mode. I am still on the fence whether I should bridge it with my mesh system or leaving it unbridged...