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Poor upload speeds but only when hardwired
Hello, I am having a strange issue with my new telus internet. Currently with the gig fibre. My speeds when I am on wifi are: 200-300Mbps download 100-200 Mbps Upload 1-2 Ping M...
I suggest calling for a service call as your issue doesn’t make any logical sense being a hardwired connection. There isn’t any restrictions on the modem end.
If a new install you can call the tech who installed the service. Otherwise you will have to call into Telus to schedule a service call.
A last resort your can factory default the router.
So far this is what I have tried:
1) Replaced cat6 cable. Issue still persists.
2) tested my second PC. exact same issues with this one
The issue still persists.
Is there a setting on these new telus routers that crank down the upload speed when wired? I don't understand how my upload speed is 60x better when on WIFI versus wired.
I suggest calling for a service call as your issue doesn’t make any logical sense being a hardwired connection. There isn’t any restrictions on the modem end.
If a new install you can call the tech who installed the service. Otherwise you will have to call into Telus to schedule a service call.
A last resort your can factory default the router.
