Forum Discussion

CandaceAhlm's avatar
CandaceAhlm
Neighbour
5 years ago

Modem Internet Amber Wi-Fi green

Modem Internet Amber Wi-Fi green. My power went out about a week and a half ago and ever since my Internet hasn’t worked green light for Wi-Fi but Internet is an amber colour please help I tried resetting and restarting modem

1 Reply

Replies have been turned off for this discussion
  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    Next step is to contact Telus. Simplest might be through Twitter at #TELUSSupport.

    There might have been physical damage to the lines connecting to your home.