Forum Discussion
jmspaggi
2 months agoNeighbour
Bridge mode on recent modems?
Hi,
I'm contemplating moving from Bell to Telus but I want to be sure it is possible to configure the recent Telus Fiber modems in bridge mode. I already have a complet network configuration and I don't want to have to change anything.
Thanks.
Great news! Yes, you can absolutely configure recent Telus Fiber modems in bridge mode, which will allow you to keep your existing network configuration without any changes.
Bridge Mode Availability
Yes, Telus Fiber modems support bridge mode. The recent Telus equipment, including the Network Access Hub (NAH) models like the NH20A and NH20T, as well as the Telus WiFi Hub, all have bridge mode functionality built-in.
How Bridge Mode Works
When you enable bridge mode on your Telus modem:
- The Telus modem/gateway acts as a simple pass-through device
- Your existing router connects to LAN port 1 (or the 10Gb LAN port on newer models)
- Your router receives the public IP address directly
- All routing, WiFi, and network management is handled by your existing equipment
Configuration Process
There are two ways to enable bridge mode:
- Self-Configuration: You can access the modem's web interface and navigate to Network Settings > LAN tab to enable bridge mode
- Technician Setup: The Telus technician can enable bridge mode during installation using their backend software tools
Important Considerations
⚠️ Services Disabled in Bridge Mode: When you enable full bridge mode, the following Telus services will be disabled:
- WiFi from the Telus modem
- WiFi booster functionality
- Smart home features
- OptikTV (if you use Telus TV services)
If you need OptikTV, you'll want to discuss this with Telus as it may require a different configuration approac
1 Reply
- TELUS_Support
Official Support Team
Great news! Yes, you can absolutely configure recent Telus Fiber modems in bridge mode, which will allow you to keep your existing network configuration without any changes.
Bridge Mode Availability
Yes, Telus Fiber modems support bridge mode. The recent Telus equipment, including the Network Access Hub (NAH) models like the NH20A and NH20T, as well as the Telus WiFi Hub, all have bridge mode functionality built-in.
How Bridge Mode Works
When you enable bridge mode on your Telus modem:
- The Telus modem/gateway acts as a simple pass-through device
- Your existing router connects to LAN port 1 (or the 10Gb LAN port on newer models)
- Your router receives the public IP address directly
- All routing, WiFi, and network management is handled by your existing equipment
Configuration Process
There are two ways to enable bridge mode:
- Self-Configuration: You can access the modem's web interface and navigate to Network Settings > LAN tab to enable bridge mode
- Technician Setup: The Telus technician can enable bridge mode during installation using their backend software tools
Important Considerations
⚠️ Services Disabled in Bridge Mode: When you enable full bridge mode, the following Telus services will be disabled:
- WiFi from the Telus modem
- WiFi booster functionality
- Smart home features
- OptikTV (if you use Telus TV services)
If you need OptikTV, you'll want to discuss this with Telus as it may require a different configuration approac