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Looking to suspend account as we are travelling out of country
Hi, We will be leaving the country in December to travel. How can we suspend and how long we can suspend our Telus internet account for? Cheers, Weiwei
Telus once had a Vacation Hold offering, which provided a discounted rate for your Home Services, and also for your mobility plan. Maximum of 6 months, and you needed to call and talk to a CSR to effect the plan. It is considered a rate plan change, and you may not be able to get the same plan on your return, so look carefully at the value to you.
NFtoBC
Community Power User
Community Power UserTelus once had a Vacation Hold offering, which provided a discounted rate for your Home Services, and also for your mobility plan. Maximum of 6 months, and you needed to call and talk to a CSR to effect the plan. It is considered a rate plan change, and you may not be able to get the same plan on your return, so look carefully at the value to you.
Thanks for the wonderful solution. I want to know if the seasonal suspension is available as we are travelling back forth in different seasons for different countries.
