Travel Checklist For TELUS Mobility

Planning to travel soon? Don't forget to configure your TELUS mobile services to avoid service interruptions and unexpected charges. Complete these setup steps before departure.

Pre-Travel Setup

Enable Easy Roam

Add Easy Roam to your account to use your existing plan's data, minutes, and texts while traveling. This service activates automatically when you connect to a network in supported countries.

Suspend Unused Lines

Request a Mobility Vacation Suspension for devices you won't bring on your trip. This temporary service pause reduces your monthly bill while maintaining your phone number and plan.

Configure Billing Access

1. Enroll in eBilling to view statements from any location with internet access
2. Set up or update pre-authorized payments to ensure bills process on time during your absence
3. Verify your payment method is current and has sufficient funds

If You Need Last-Minute Help

Contact TELUS through our Facebook or X / Twitter accounts for further assistance.

Additional Resources

Review our Home Services Vacation Suspension article if you also need to prepare TELUS internet, TV, or home phone services before traveling.