Forum Discussion
Connecting Arcadyan PRV65B to TP-Link Deco AX3000 X50
Hi all, I’m setting up my Telus Arcadyan PRV65B Wi-Fi hub with my Deco X50 mesh. With bridge mode off, the Deco works perfectly, I get strong, fast wifi throughout the house. I want the Deco to mana...
TELUS_Support
Official Support Team
Official Support TeamIf your Deco X50 isn’t getting internet when bridged, here are a few things to check:
- Confirm the VLAN tag setup: make sure this is set on the WAN interface of your main Deco unit only.
- Connect to the correct port: Use LAN port 1 on the Arcadyan to connect to the WAN port of the Deco.
- Ensure only one router is connected: When in bridge mode, only one router can request the IP. Disconnect other devices during setup.
- Reboot both devices: Power off both for 1 minute, then power on the Arcadyan first, wait until it fully boots (green front light solid), then power on the Deco.
- Skip MAC cloning, it’s typically not required for TELUS PureFibre.
Thanks for responding. Apologies, I cannot delete my erroneous post. Please see this post:
- VLAN is set to 35, priority 0. The Deco has three auto-sensing WAN/LAN ports. The Arcadyan LAN port 1 is wired via Ethernet to Deco port 1.
- The only device connected to the Arcadyan is the Deco. Deco ports 2 and 3 have my hardwired connections upstairs plugged in.
- I’ve tried setup with and without MAC cloning.
Currently, Wi-Fi and all hardwired devices are working perfectly. Arcadyan Wi-Fi is turned off. Both the Deco main and booster are functioning correctly.
However, the second I switch the Arcadyan to bridge mode (FULL or LAN1), it stops connecting correctly to the Deco. I can connect a USB-C to Ethernet adapter from my phone to Arcadyan port 1 in bridge mode and get a connection with no issues. The problem only occurs when bridged — the Deco loses Ethernet connectivity.
