Forum Discussion
With a 60 GB plan, the phone is running under "Reduced-speed data"
Our four cell phones joined Telus two weeks ago with a 60GB data plan for each phone. We found that two phones were on a reduced-speed data network. I called and got two work tickets. After 36 hours, no fix. Can someone help me?
3 Replies
Serious/Urgent: No Response. I had submitted a request with two tickets online to TELUS_Spport. I can't do any business online through a cell phone because of the "reduced-speed data". It causes a loss in my business.
TELUS_SupportOfficial Support Team
Thanks Dan, we’ve replied to your private message and will continue assisting you there to ensure we can address this matter promptly. Thank you for bringing this to our attention.
T17TELUS Team Member
Hey! Lets follow up on that ticket.
Please send us a private message to TELUS_Support with your account details. We appreciate you bringing this to our attention.
