Forum Discussion

gmdoctor's avatar
gmdoctor
Neighbour
3 months ago

Why is my bill not what was agreed upon?

What's with the games? This is the second month in a row of a wrong bill. I even have an email from a customer service rep showing what I should be paying. And good luck trying to get anyone on the phone. What am I supposed to do? Why do people stay with this company?

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi gmdoctor - We can assist with a billing issue. Please send us a private message so we can review your account and assist you