Forum Discussion
PeterBM
2 years agoNeighbour
WARNING! Phone Upgrade Scam involving fake TELUS Mobility rep
I have recently fallen victim to a sophisticated scam in which someone misrepresenting themself as a TELUS Mobility rep convinced me to "switch" from Koodo (where I am a current subscriber) to TELUS ...
Nighthawk
Community Power User
2 years agoStart with filing a police report right away.
PeterBM
2 years agoNeighbour
That's what I did, Nighthawk. However, the police will only let me file a report if I suffer financial loss. Thanks to the fraud management policies of TELUS/Koodo, I won't be charged for any of this. I called today to get everything cancelled, and I'm both relieved and grateful that it is being handled by TELUS staff now.
Also, the EPS advised me to alert the Canadian Anti-Fraud Centre before contacting them again. Given that I'm not going to be out of pocket, I doubt the EPS will hear about this directly.