Forum Discussion
Can't unlock my Phone
I've bought an Iphone 4s with no Activation Lock nor is it Blacklisted. Under Carrier it shows Carrier 14.0 and refuses to take any of my Sims (I don't have a Telus one). After a quick check online it came back as beeing Locked to Telus. I tried unlocking it via their Live Assistant, which prompted me to call Telus. I tried that but couldn't get trough because I don't have an Account, nor do I want one, since I'm from Italy and Telus isn't active there. So now I'm stuck here. Can anyone help me or give me advice on how to unlock it? I know that it is an old Phone, still want it unlocked though. Thanks in advance.
3 Replies
Tried calling two different Numers "1-866-558-2273" and "1-416-940-5995". Both times I got stuck with the AI which refuses to Connect me to a Person without a Telus Account or Phone Number or I got a random Promotion for a Medical Alert button, which after I refused got hung up on.
TELUS_SupportOfficial Support Team
You can visit our page at https://www.telus.com/en/support/article/unlock-mobile-device and select the link in the last 'how to unlock your mobile device section' to chat with our team and get it done.
This makes no sense but just call Telus and they will unlock it for you.
...with no Activation Lock...it came back as beeing Locked to Telus...
