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Solved
Transfer eSIM to new device
Hi, I received a new unlocked Pixel 6 Pro today and want to transfer the eSIM of my old Pixel 4 to it. Unfortunately, the battery of my old phone died so I can't use it to call the support. I'm also...
confirmed... not supported for prepaid... it says this on Telus' website :
Note: If your phone is lost or stolen or on a Prepaid account, you will not be able to perform a SIM change online. If this is the case, please contact customer care or visit a store and disable the mobile device.
I don't see your email.
not email... I don't see your image
Seems like images are not allowed here or need to be unlocked by someone... I can't see your image either.
can you see it with this link ? https://imgur.com/a/jHpsjNf
No, I don't have this. It looks like this:
https://pasteboard.co/umLESVXoMARz.jpg
Clicking on manage prepaid brings to to the page I posted earlier. I guess you can see it know.
