Forum Discussion
New SIM card non-functional. Need URGENT HELP.
Hi, I'm new to Telus and having the worst experience so far. I was assured by the sales person who opened my account that my SIM card would arrive at the end of last week. This was crucial to me ...
Update: eventually got through to someone on customer service who was able to sort this out for me. The SIM card was defective and I was able to get an eSIM. Major shoutout to Brian.
