Forum Discussion
Mantisfeasto
3 months agoNeighbour
I was a customer...
But now I'm not and haven't been for years. Recently, I discovered that I have an outstanding balance of $6 that has been harming my credit score for years. I thought I paid the balance when I closed...
El-Eric
Community Manager
3 months agoHi Mantisfeasto - usually the last bill is sent via email so I do recommend checking there but regardless if the amount is hitting your credit then the account will have been sent to collections already.
What we can do is find out which agency the amount went to and provide you with their phone number. Alternatively, if you check your credit report it will show the company that is the owner of the debt as well.
You can send us a private message to TELUS_Support and we will take a look
Brownie1
3 months agoNeighbour
Really love this credit score stuff.
If they do a credit check it affects your score and if you didn't authorize it they won't take it off because they didn't give you any credit so they don't have any information.
ALL LOANS and CREDIT now use credit scores to make judgements of credit worthiness.
How these credit reporting companies are not regulated is baffling, they are essentially partners with every credit provider in making decisions.
They even can increase credit percentage rates by doing credit checks, the lower the score the higher the interest rate.
I once had one of these credit brokers working for GM get the best rate, Tuesday I was offered a car at 8.0%, by Thursday it was 12.6% just because of the credit checks, some by TD who did three, one every day which lowered my score by 18pts, just enough with all the others to go from 720 to 660, a 80 pt drop and I only signed for one credit check with the broker.
There are no legitimate (RBC, TD, CIBC, ....) money lending institutions that will lend money without relying almost totally on the credit score which they can manipulate.