I was a customer...
But now I'm not and haven't been for years. Recently, I discovered that I have an outstanding balance of $6 that has been harming my credit score for years. I thought I paid the balance when I closed the account as I received no paperwork or phone calls to tell me I still had a balance of $6. I don't know the phone number. I don't know the account number but I think I will have the information needed to access this account if I could kindly speak to a person. The chat agent AI is unhelpful and the phone queue is 1hr+ wait time. I just wanna pay the $6 so it can stop hurting my credit.