Forum Discussion
Cannot connect to any human
I've called the every different Telus help number to try and get ahold of a real person and nothing is working, every time I get to the end of that stupid automated system it times out and says there...
I was promised a call back in 15 minutes 75 minutes ago. The automated attendant is unable to help. I want to cancel the Device Care Complete service associated with my account since my phone is more than two years old and the service has no further value to me. I thought I had cancelled it twice online via my account. I didn't get an error, but it keeps showing up on my bill. According to an item in the support section, I need to speak with a real person by phone or in-store. I resent having to make a trip for something I should be able to do online. Please call!
