Forum Discussion
Cancellation of Service Due to Incorrect Billing
I want to know if it’s possible to cancel my service without a cancellation fee or buyout. I’m extremely dissatisfied with my service, not that Telus has cared to answer any of my complaints or quest...
You agree to a contract and must pay the amount shown on the signed contract and no more. If you pay the higher amount it is your fault, not Telus. Once you pay the higher amount you have agreed to the renegotiated amount. Good luck sorting that out with ai.
