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Incorrect Promo Expiry
I signed up for the $100 prepaid yearly plan that includes 2GB of data/month. I signed up on Oct 24. When I log on to my account, I see that the data promo expires on Dec 24, 2024.
Can someone help me resolve this?
Khinghing The 2GB add-on is a monthly feature. The expiration date will auto-renew every month. The reason is shows an expiration date of December is because you're viewing it in November.
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TELUS_SupportOfficial Support Team
We'll get this sorted out for you. We sent a private message your way 🙂
Thank you, I appreciate it. I have responded.
- TELUS_Support
Khinghing The 2GB add-on is a monthly feature. The expiration date will auto-renew every month. The reason is shows an expiration date of December is because you're viewing it in November.
- NFtoBC
Community Power User
Can you post a screenshot with personal info removed?
Yes, see below. Thank you
