Forum Discussion
Call control doesn’t block or identify private/unknown callers
Hello, I have call control enabled on my account. A private caller was able to “pass screening”. The private caller is listed in the call control list as passed screening as well. I thought call c...
Spoke with Telus on this out of curiosity.
The call does not show up on incoming call logs, but only shows up on the call control log.
They said since the number was blocked by caller, what’s needed for callerID, isn’t sent out in the first place. So no way for them to ever identify who it was. Call control should allow for us to have option to block unidentified calls.
The call does not show up on incoming call logs, but only shows up on the call control log.
They said since the number was blocked by caller, what’s needed for callerID, isn’t sent out in the first place. So no way for them to ever identify who it was. Call control should allow for us to have option to block unidentified calls.
