Forum Discussion
Kevinrosairo
16 days agoNeighbour
Bring it back phone
When Telus called me regarding renewing my contract they wanted to charge me the connection fee on 3 lines. So instead of renewing with telus I signed up a new contract with another provider. I went ...
Nighthawk
Community Power User
16 days agoIf you cancelled the account while in the middle of a contract, I'd expect a balance owing to Telus in accordance with the terms of your contract. That would include whatever balance remains from the bring it back phone(s).
Telus Bring it Back terms and conditions on their FAQ states:
Bring-It-Back™ program is only available while you subscribe to mobility service. If mobility service is cancelled before the end of the term, the Bring-It-Back™ program amount will be charged to your TELUS bill.