Forum Discussion
princess281979
2 years agoOrganizer
Bring it back return with Canada post on Strike
I have a phone to return to Telus through the bring it back program. Now that Canada post is on strike do I just ship it via a courier service and pay out of pocket or?
Yes, at participating locations. For a list of stores, click here. Click on locations near you to view their store profile and look for Bring-it-Back under Product and Services.
4 Replies
Replies have been turned off for this discussion
- princess281979Organizer
Telus actually sent me a message and said to wait until the strike was over and use the label they sent me then.
- TELUS_Support
Official Support Team
Have you initiated the Bring it back process yet? You do have 90 days (+30 days grace) from the end of term date to return the device. Are you in a position to return it to a store?
- JasGrandNeighbour
Are we able to return it to the store rather than shipping it out?
- TELUS_Support
Official Support Team
Yes, at participating locations. For a list of stores, click here. Click on locations near you to view their store profile and look for Bring-it-Back under Product and Services.