Forum Discussion
Loyalty Discount and iPad
Just got my second call about a 40% loyalty discount along with a free iPad. The first time I got this call, I cold stopped it when they wanted me to tell them my email address. I figured they should have that already, and said, you can tell me what you have on file and I can confirm. The second call I got, I went as far as giving my address, but when they insisted I give them my driver's license number and/or SIN I said no. I was passed to someone else, who was quite pushy. I again said no, but if they wanted to read to me what was on file, I would be happy to confirm. Is this a scam? While on the phone I was sent a login email that took me to my Telus account and the other links worked, so that's why I went as far as giving my address and email. But now I'm worried.
5 Replies
- Nighthawk
Community Power User
A free device is a hallmark of a scam. As are unusually generous discounts. Did the email come from telus.com as the domain? If they didn't have your email already, I have doubts it did. Did that login email they sent you ask you to reset your password by any chance? That's also common with similar scams so that they can get into your account. Telus isn't going to send you login emails.
The email came from [email protected]. When I clicked on it, my prepopulated login details popped up, so it didn't trigger to me that it might be a bogus link. It did not ask me to reset my password. Should I be concerned? I have a credit card attached to my telus account for auto pay.
TELUS_SupportOfficial Support Team
Hi Maj1, while that email address is used by us it could also be spoofed. We'll send you a PM so that we can verify your account and then proceed to check for any relevant notes regarding said offer.
