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Closed Captions Size on Live TV
Following up on this closed thread: https://forum.telus.com/discussions/my_home_services_and_devices/closed-captions-on-digital-tv-box/176015 On the TV+ Android TV box, the caption settings I choose...
Northshorenomad
7 hours ago Place Home Services
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My account was suspended
I'm currently out of Canada in Europe so I'm having difficulty contacting telus and I noticed my account was suspended when I logged in on the desktop site. I'm unsure why, could you help me? In addi...
anzikry
8 hours ago Place My Account
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Customers Service ?
Just registered for this forum as it is very difficult to contact Telus to discuss Customer Service issues and matters. I feel that my time with Telus will be soon over as over the past 10 years lost...
EdwardHy
8 hours ago Place Home Services
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TELUS Disney+ Subscription Promo: Unable to Cancel and Being Charged Indefinitely
I’m extremely frustrated with how this has turned out. I received a free Disney+ promotional subscription through Telus. I’m not even sure whether I ever successfully activated or linked it to my Di...
teemac
9 hours ago Place Home Services
subscriptions
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Business account appears closed after landline billing dispute
Hi TELUS Community, We have had a TELUS Business Internet + landline bundle for about 6 years. Our copper landline stopped working around June due to the copper network retirement, but we were stil...
0jmk8
14 hours ago Place Business
Business Internet
Business Services
poor customer service
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Still being charged for TV service I cancelled TWICE for almost 2 years
I have been a Telus Mobile and Telus Home loyal customer for years. I'm posting here because I'm completely exhausted from being bounced between departments on the phone, and I need someone at Telus ...
lxsxujiarong
21 hours ago Place My Account
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Upgrading to Telus TV+/Cloud Recordings
My parents have the old Optik boxes, with their HD recordings still. Is there a timeframe on when each account will be reached out to about upgrading? Is upgrading something they should even want?
macgregor37
1 day ago Place Home Services
Optik TV
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Retreiving landline bills from TELUS Archive
Hi, I have need for some old bills for my TELUS land line (which I still have and use). Specifically, I am looking for the bills for 2000 and 2001. I know this is a long time ago. Is it possible ...
MarkRB
1 day ago Place Home Services
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Disney+ billed for a year but never worked - My TELUS shows no linked accounts
Hi, I have had Disney+ included with my TELUS TV package for almost a year. I have been billed for it the entire time, but I have never been able to use it. In My TELUS, under subscriptions, ...
Tynanaimo
1 day ago Place Home Services
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TV box interface
Now that we have been using this for a few months.... Love the voice option, even when I forget it's there. Kinda cool having some channels just for a single show, Graham Norton, Anger Mgmt.etc, u...
notoverlyhappy
2 days ago Place Home Services
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