I noticed that I can no longer disarm my system by touching the panel screen. I can arm using the screen. I was able to do this until December 2024. I looked at the firmware date and it showed 1969-12-31 06:0347. I no this cannot be a correct date and further investigation shows the 1969 year as an indication the update did not successfully complete. I did try the recommended options of using the reboot button via the panel, unplugging the power supply, and removing the battery. All these did not resolve the issue. Does Telus plan to resolve this soon as it is a potential problem. I use the app on my phone to disarm but if I do not have my phone or it gets damaged/stolen then I will set off an alarm.
